Orascom Development Careers | Customer Service

Orascom Development Careers | Customer Service

Job Responsibilites

  • Validate and filter the digital leads related to Makadi Heights & Byoum before sending the qualified ones to the sales team.
  • Conducting all outbound calls professionally in order to generate new leads on a daily basis.
  • Handling the moderation of the Social Media pages related to Makadi Heights & Byoum.
  • Re-conduct calls for unreached leads till they answer.
  • Providing customers with the organization’s service and product information.
  • Completing call notes and call reports as necessary and updating them in the CRM on daily basis.
  • Recording details of inquiries through the CRM system.
  • Follow communication “scripts” when handling different topics

Job Qualifications

  • Graduate from Administration or and other related fields.
  • Ideal experience: from 0 - 2 years in the same filed.
  • Computer: Microsoft Office.
  • Language: fluent in Arabic & English.
  • Employment Type: Full Time

Apply on Orascom Development website