Job Description
The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results
Job Responsibilities
- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
- Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
- Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations
Job Requirements
- High School Degree
- Good in English
Competencies
- Planning and Organizing
- Self - Development
- Communication Skills
- Cultural Awareness
- Customer Focus
- Initiative
- Teamwork