Banque du Caire Careers | SMEs Relationship officer

Banque du Caire Careers | SMEs Relationship officer

Job Description

Responsible for achieving the targeted growth of the SME portfolio according to the planned targets through maintaining and preserving trusting relationships with SME clients. He/she will be accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers. Moreover, to act as point of contact for complaints and escalate issues as appropriate to ensure providing excellent customer service to customers

Duties and Responsibilities

  • Grow the business by identifying new sales and business development opportunities that the business can maximize the value of those relationships
  • Identify key contacts at potential client companies to establish and foster relationships
  • Participate in one-on-one meetings with clients to explain Banque du caire SMEs products and services
  • Negotiates, underwrites and process new client cases and renewals of credit facilities
  • Understand the problems and challenges of clients and identify ways the business could better address those needs 
  • Seek opportunities to cross-sell or upsell to existing clients
  • Monitor and assess the activities of our competitors to proactively satisfy and retain our clients, develop and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition
  • Provide excellent service to maintain a positive reputation for the business 
  • Resolve any customer complaints promptly and professionally  

Job Requirements

  • Candidate Residents (Fayoum, Hurghada, Nagaa Hamady, Safaga) Only
  • Bachelor degree from accredited university in (Commerce, Business Administration, Economics & Finance) graduation year 2018,2019 and 2020
  • Postgraduate course like (MBA/Credit Course /Other) will be more preferable.
  • Presentable with good communication &negotiation skills
  • Good knowledge of Accounting/Finance
  • Creativity and strong Analytical skills with attention to details
  • Good Research ability and Computer skills
  • Strong command of English language