Job Description
Our Amazon Contact Centers work towards a single goal: to deliver the best possible support experience to our customers. To do that, our CS Operations teams are empowered and expected to think like owners. We solve problems the first time so that customers have an effortless experience every time. Building on Amazon’s global mission of being the ‘Earth’s most customer-centric company’, the Customer Service team started operations in August 2005 and has grown steadily in size and scope since then. our Team members are empowered to think like owners and resolve customer problems via phone, email or live chat. We operate in a fast-paced, dynamic environment and make an impact to millions of customers across the globe. Our relentless focus on process improvements has helped us continuously evolve and expand our focus into new business domains.
Job Requirement
- Graduate with a minimum qualification of high school degree
- Military status must be identified
- Must be excellent in English in written and verbal communication
- Must be 18 years of age or older
- Only Gap Year students (candidates who are skipping at least 1 semester) can apply
- Must be flexible in rotational shifts, including night shifts
- Minimum 6+ months of Contact Center/ BPO experience in English Voice Support is a plus
Job Details
- Company: Amazon
- Employment Type: Full-time
- Location : Egypt