Credit Agricole Careers | Customer Service Agent


Credit Agricole Careers | Customer Service Agent

Job Description

  • Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship.
  • Provide the assigned portfolio of mass customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty.
Operation & Service Quality
  • Follow up with others, departments, pipeline credit/ operations dept. on pending cases.
  • Ensures handling and covering all customer requests / inquiries to deliver services excellence.
  • Efficiently handles customers complaints , escalating as appropriate.
CBE, Compliance, Audit, Procedures
  • Ensure following set procedures as per designation. 

Job Requirements

  • Sales techniques
  • Excellent command of English
  • Customer service etiquette
  • Negotiation and interpersonal skills
  • 0-1 Years of Experience

Job Details

  • Company: Credit Agricole
  • Employment Type: Full-time
  • Location : Egypt

Credit Agricole Careers | Customer Service Agent
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