Realme Careers | Call Center Agent

Realme Careers | Call Center Agent

Job Description

Receive customer inquiries and complaints through emails, telephone calls, outbound calls, etc., and respond to customer questions in a timely and prompt manner and answer them;
Responsible for recording, classifying and sorting out customer feedback;
Identify important complaints, collect information to feed back to TL in a timely manner, and follow up;
Follow the call center process, complete training and exams regularly, and obey TL's task assignment and mobilization

Job Requirements

  • Age: 20-28 years' old
  • Very Good listening skills
  • Very Good communication (orally and written), interpersonal, and teamwork skills
  • High follow up and organizational skills
  • Ability to effectively interpret body language Ability to work under pressure
  • Very Good command of English (written, orally)
  • Very Good Computer skills (esp. MS Office applications)

Job Details

Company: realme
Employment Type: Full-time
Location: Cairo,Egypt