![Realme Careers | Call Center Agent Realme Careers | Call Center Agent](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgM-8-ME4xAel0nyDflfCY2IRALRiEAFGThJRA76-OWm-LvXVfCuZzyAtRYUOieom2xzHbwrosw-Y8mhg4hO_9Qnzuv6k2mEivVVNrpGlWGQQU7_YPGFUBnuSZHxmp-gTAgMypmnn3PfL-vZ2CY5rdSsFr8NmhY2Y3Sxh1h4UYS8XueGKWFFYpJNEWDV5o/s16000-rw/%D8%AA%D8%B5%D9%85%D9%8A%D9%85%20%D8%A8%D8%AF%D9%88%D9%86%20%D8%B9%D9%86%D9%88%D8%A7%D9%86_20230922_142538_%D9%A0%D9%A0%D9%A0%D9%A0.png)
Job Description
Receive customer inquiries and complaints through emails, telephone calls, outbound calls, etc., and respond to customer questions in a timely and prompt manner and answer them;Responsible for recording, classifying and sorting out customer feedback;
Identify important complaints, collect information to feed back to TL in a timely manner, and follow up;
Follow the call center process, complete training and exams regularly, and obey TL's task assignment and mobilization
Job Requirements
- Age: 20-28 years' old
- Very Good listening skills
- Very Good communication (orally and written), interpersonal, and teamwork skills
- High follow up and organizational skills
- Ability to effectively interpret body language Ability to work under pressure
- Very Good command of English (written, orally)
- Very Good Computer skills (esp. MS Office applications)
Job Details
Company: realmeEmployment Type: Full-time
Location: Cairo,Egypt
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