Jobs | Order Management specialist Jobs | Order Management specialist

Job Description

  • Monitor the order flow and secure a qualitative information flow to concerned parties
  • Monitoring and evaluation of all order issues.
  • responsibility for managing customer order activity through the order fulfillment cycle.
  • Other duties less defined in scope relating to material availability.
  • Tackle the day-to-day workload and manage competing priorities.
  • Effective communication with other departments as needed.
  • Managing the marketplace seller’s performance in order to increase the fulfillment ratio.
  • Managing the customer order process and working with other aspects of the operations team to ship all orders on time.
  • Direct, optimize and coordinate full order cycle.
  • Resolve problems concerning transportation, logistics and customer issues.
  • Collaborate with other departments to integrate logistics with business processes.
  • Work collaboratively with other internal departments to quickly resolve customer concerns.
  • Participate in special tasks and perform additional duties as required.
  • Contribute ideas and innovations to improve upon existing systems, work processes and procedures.

Job Requirements

  • Excellent verbal and written communication skills.
  • decision-making skills and using prior experience and knowledge of company policies and procedures to resolve non-standard problems.
  • High customer service orientation.
  • Ability to communicate at different levels.
  • Ability to both work effectively in a team and independently.
  • Good problem-solving as well as organizational skills
  • High quality standards.
  • Helpful, dependable, meticulous, and organized.
  • Good experience in Microsoft Office.
  • Ability to prioritize workload and manage a high volume of orders.
  • Preferred Education: Bachelor's degree.
  • 2+ years of experience preferred.
  • Previous experience as an Order Management Specialist, Order Management Representative, or Customer Fulfillment Specialist.

Job Details

  • Company:
  • Employment Type: Full-time
  • Location : Cairo,Egypt