Banque Misr Careers | Customer Service Officer

Banque Misr Careers | Customer Service Officer

Job Description

Banque Misr is currently recruiting for the role of Customer Service Officer

Duties and Responsibilities

  • Execute all banking transactions for the segment of VIP customers with the best quality, while making sure that all required documents are fulfilled.
  • Work to build a strong relationship and good communication with VIP customers
  • Provide the best level of services and support to the segment of VIP customers by identifying their banking needs and continuous follow-up of all their transactions to be consistent with high-quality standards and speed in order to achieve customer satisfaction for the service provided.
  • Support the Senior Client Relationship Manager in providing and selling financial products and services to new and existing clients.
  • Work on nominating VIP clients for the Senior Client Relationship Manager.
  • Carry out tasks related to data updating operations and following up on the delivered cards & gifts provided to the VIP segment.

Job Requirements

  • Reputable University Graduates
  • Other Educational entities [Sadat Academy, Canadian International Collge, Arab Academy For Science, Technology & Maritime Trasport]
  • Bachelor's degree with Grade “Good” At least.
  • Banking Experience from 2-5 years.
  • Preferable to have experience in Sales & Marketing of Banking Products.
  • Very Good to Excellent in English Language (Spoken & Written).
  • Very good to Excellent Communication skills.

Job Details

  • Company: Banque Misr
  • Employment Type: Full-time
  • Location : Cairo, Alexandria, Daqahlia, Damietta,Egypt