Job Description
- Interact with customers over the phone to understand their banking needs .
- Provide excellent customer service to achieve customer loyalty
- Resolve problems over the telephone in the spot
- Converts sales opportunities in order to meet financial targets
- Clarify and explain procedures and procedures over the telephone
- Capture and reports customer feedback towards continuous product development
Job Requirements
- University Graduate
- Very good english level
- Very Customer focused
- Excellent communication skills
- Strong Listening skills
Job Details
Company: Mashreq Bank
Employment Type: Full-time
Location: Cairo, Egypt