AlexBank Careers | Digital Banking Development Officer

 AlexBank Careers | Digital Banking Development Officer

Job Description

Duties and Responsibilities

  • Main role in delivering successful releases for Digital Channels for both individuals and enterprises
  • Align with business partners in retail and corporate teams regarding analyzing business requirements and designing a proper customer experience
  • Main responsible person to develop proper testing scenarios as well as managing the end-to-end User Accepting Testing (UAT) activities from the business side.
  • Perform backend testing and API testing using Soap UI and SQL although using different UI's*.
  • Manage the product development with IT, developers, and group product development teams.
  • Preparing documentation for relevant regulatory requirements
  • Support troubleshooting production issues and ensure that long-term resolutions will be delivered.
  • Support in creating user guides and demos in alignment with the commercial team.
  • Develop training programs and documentation for front-liners regarding Digital Channels.
  • Develop frequent market-scan analysis in terms of competitors practices and new trends and initiatives in the local and regional markets.
  • Continuous awareness of global trends and innovations in the field of Digital Channels development.

Job Requirements

  • Bachelor’s degree in a relevant discipline (e.g.: Faculty of Commerce, Business administration, Marketing, Computer Science, )
  • 1 – 3 years of Experience
  • Good Communication skills
  • Good Writing skills
  • Good Presentation skills
  • Strong analytical skills to translate data to business insights
  • Strong sense of troubleshooting and root cause analysis
  • Experience working with developers and system engineers to improve user experience: design, UI, and content optimization
  • Knowledge and experience with main banking backend platforms: Core Banking, Cards Management Systems, Trade Finance, etc.
  • Awareness of Central Bank regulations regarding Digital Channels

Job Details

Company: AlexBank 
Employment Type: Full-time
Location: Cairo,Egypt

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