Amazon Egypt Careers | English Customer Service Associate

Amazon Egypt Careers | English Customer Service Associate

Job Description

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our Bilingual (Arabic+English) speaking customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

Job Requirements

  • Minimum age: 18 years old
  • Have the right to work in Egypt
  • Minimum qualification of a high school degree - Passed
  • Strong communication skills in [English] (both written and oral fluency)
  • Experience working with a computer
  • The availability to work varying shifts from Monday to Sunday within our operating hours
  • Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required)

Job Details

Company: Amazon
Employment Type: Full-time
Location: Cairo, Egypt