Amazon Egypt Careers | English Customer Service Associate

Amazon Egypt Careers | English Customer Service Associate

Job Description

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our Bilingual (Arabic+English) speaking customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

Job Requirements

Minimum age: 18 years old
Have the right to work in Egypt
Minimum qualification of a high school degree - Passed
Strong communication skills in [English] (both written and oral fluency)
Experience working with a computer
The availability to work varying shifts from Monday to Sunday within our operating hours
Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required)

Job Details

Company: Amazon
Employment Type: Full-time
Location: Cairo, Egypt

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