Country Continuity of Business Coordinator at CITI Bank

Country Continuity of Business Coordinator at CITI Bank

Job Description

Duties and Responsibilities

  • Manages implementation of the CoB Policy and Standards requirements and other CoB Program elements, including documentation of BIAs, BRPs, and CMPs, testing of BRPs and CMPs, management reporting, training, and awareness for all business units in the supported Countries
  • Oversees business unit compliance with local and regional Business Continuity-related regulations in conjunction with the local compliance officers and the regional Business Continuity Management Team(s)
  • Provides direction and support to all BRCs in the supported Countries
  • Monitor country related KPIs and risk and ensure relevant risk highlighted locally and regionally, corrective action plans are closed within required timeframes
  • Oversight of CoB training and business-level awareness programs
  • Use CoB and business knowledge to advise the businesses on how to enhance recovery strategies, capabilities, and their CoB plans to mitigate business interruption risk/impact more efficiently and effectively
  • Coordinate Denial of Service, Denial of Access and Call Tree tests and ensure compliance adherence for all organizations and ensure results are approved and uploaded in the corporate CoB tool set, including management of M&R (Management and Reporting) program
  • Support and implement Regional or Global Continuity of Business Initiatives at the supported countries level
  • Participates and communicates with professional external parties as needed
  • As Lead BRC supports a Product(s) via CoB Entity in the implementation and execution of the CoB Policy and Standards with maintaining BIA and BRP, Coordinates and documents all exercising and testing activities for CoB entity

Job Requirements

  • University Degree with a specialization in business, accounting/finance
  • Excellent interpersonal skills with attention to detail and ability to multi-task
  • Individual contributor with the ability to work effectively in a team with diverse skill sets and cultures in a large, global corporate environment
  • Excellent problem-solving skills, including the ability to analyze situations, identify existing or potential problems, and recommend sound conclusions. Strong analytical skills
  • Strong written and verbal communication skills (English) 
  • Excellent communication and presentation skills
  • Ability to build and maintain strong relationships at all levels
  • Strong organizational skills to manage multiple competing priorities
  • Strong influencing, facilitation, leadership, relationship management, project management skills
  • Technical proficiencies in MS Office Suite

Job Details

Company: Citibank 
Employment Type: Full-time
Location: Cairo,Egypt