Universal Teller at AAIB Arab African International Bank

Universal Teller at AAIB Arab African International Bank

Job Description

Deliver high quality service to customers through providing cash banking services and delivering high quality service to customers through executing clients' requests and providing assigned banking services.

Key Responsibilities

  • Handle customer requests for cheque collections, Draft cheques issuance.
  • Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks.
  • Handling internal transfers, whether within same account or to other accounts.
  • Process all documents related to cash activities promptly and accurately to ensure customer’s satisfaction using different bank systems and keep them updated accordingly.
  • Perform end of day reconciliations accurately and on time to ensure maximum control on cash balance.
  • Identify sales leads by talking to customers and understanding their requirements & directs them to sales team in the branch where a potential sales opportunity is identified.
  • Complete all paperwork and documentation for customers who wish to execute transactions commercial or retail. Such as: outward transfers, internal transfers, deposit cheques for collections, issuance of bank drafts, modify contact information.

Job Requirements

  • Bachelor's degree in Business administration, accounting, finance, or any related discipline.
  • For the Universal Teller 0 - 2 years' experience, performing teller/customer service representative responsibilities or similar capacity, and 2 – 4 years of experience for Senior Universal Teller.